Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of this website, in all presented translations, as well as any related pages, forms, emails and communications (together, the "Site"). The Site is owned and operated by World Health Ventures LLC, a Delaware limited liability company ("World Health Ventures," "Neovia," "we," "us" or "our").

By accessing the Site, submitting a form, requesting resources, or signing up for communications, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site.

You must be at least 18 years old, and of legal age to form a binding contract where you live, to use the Site. If you use the Site on behalf of a government, company or other organisation, you represent that you are authorised to bind it to these Terms, and "you" includes that organisation.

Content is provided for general information only. It is not an offer to sell real estate, securities or any other investment, and nothing on the Site creates a professional, advisory or fiduciary relationship.

The Site does not provide medical advice, diagnosis or treatment. Descriptions of clinical programmes, devices, institutes or health outcomes are informational and may describe services that are planned, not yet available, or subject to regulatory approval. Always consult a licensed physician about your health. If you think you have a medical emergency, call your local emergency number.

When you submit a form, request resources or otherwise sign up, you must provide accurate, current and complete information. By signing up, you agree to receive email and SMS marketing and other communications from us as described in our Privacy Policy. You can opt out of email at any time using the unsubscribe link, and out of SMS at any time by replying STOP.

You agree not to:

• use the Site for any unlawful purpose or in violation of these Terms;
• submit false, misleading or another person's information;
• copy, scrape, harvest or data-mine the Site, or use bots or automated means to access it, except as permitted by standard search-engine indexing;
• interfere with, disrupt, probe or attempt to gain unauthorised access to the Site or its systems;
• upload or transmit viruses, malware or other harmful code;
• use the Site to send spam or unsolicited communications; or
• misrepresent your affiliation with Neovia or World Health Ventures.

The Site and its content, including text, images, renderings, designs, logos, the names "Neovia," "NEO," "NEO 100," "Verified Longevity Standard" and "Longevity Dividend," and all underlying concepts and materials, are owned by or licensed to World Health Ventures and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to view the Site for your personal or internal business information. You may not reproduce, distribute, modify, create derivative works from or commercially exploit any content without our prior written consent.

Materials shared with you under a confidentiality agreement, including any programme briefs, remain subject to that agreement, which controls in any conflict with these Terms.

If you send us comments, ideas, proposals or other materials ("Submissions"), you grant us a worldwide, royalty-free, perpetual, irrevocable licence to use them for any purpose, without compensation or attribution, except personal data, which we handle under our Privacy Policy. Do not send confidential information unless a written confidentiality agreement is in place with us.

Disclaimer. THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. Renderings, plans, projections and descriptions of future districts, facilities, standards or services are illustrative and forward-looking; they may change or never be realised, and you should not rely on them. We do not warrant that the Site will be uninterrupted, secure or error-free.

Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, WORLD HEALTH VENTURES AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

Indemnity. You agree to defend, indemnify and hold harmless World Health Ventures and the persons listed above from any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising from your use of the Site, your Submissions, or your breach of these Terms or of applicable law.

1. 9.1
   Informal resolution first.

   Before starting arbitration, you and we agree to try to resolve any dispute informally. The party raising a dispute must send written notice describing it and the relief sought (to us at the contact details in Section 11). If it is not resolved within 60 days of notice, either party may start arbitration.

2. 9.2
   Agreement to arbitrate.

   You and World Health Ventures agree that any dispute, claim or controversy arising out of or relating to these Terms, the Privacy Policy, the Site, or any communications from us (including email and SMS), whether based in contract, tort, statute or otherwise, and including any question about the scope, validity or enforceability of this Section 9 (each, a "Dispute"), will be resolved exclusively by final and binding arbitration, except as stated in Section 9.6.

3. 9.3
   Rules and administration.

   Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules where they apply, and otherwise its Commercial Arbitration Rules, as in effect when the arbitration starts. A single arbitrator will decide the Dispute. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Section 9.

4. 9.4
   Location.

   The arbitration will take place in Wilmington, Delaware, and you consent to arbitration in the State of Delaware. The arbitrator may allow hearings by video or telephone, or decide the Dispute on written submissions, if both parties agree or the arbitrator finds it appropriate. Fees are allocated under the applicable AAA rules.

5. 9.5
   Class action and jury trial waiver.

   YOU AND WE EACH AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY. If this class waiver is found unenforceable for any claim, that claim will be severed and heard in court, and the rest of this Section 9 will still apply.

6. 9.6
   Exceptions.

   Either party may (a) bring an individual claim in small-claims court if it qualifies, or (b) seek injunctive or other equitable relief in court to protect its intellectual property rights or confidential information.

7. 9.7
   30-day opt-out.

   You may opt out of this agreement to arbitrate by emailing us within 30 days after you first accept these Terms, with your name, email address and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

8. 9.8
   Governing law and venue.

   These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act. For any matter not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware. Nothing in these Terms removes any protection you have under mandatory consumer law in your country of residence.

Suspension and termination. We may suspend or end your access to the Site at any time, for any reason, without notice. Sections 6 through 10 survive termination.

Changes. We may update these Terms from time to time. We will post the updated Terms with a new effective date, and material changes will take effect no sooner than the date posted. Your continued use of the Site after that date means you accept the changes. Changes to Section 9 will not apply to Disputes of which we had notice before the change.

Third-party links. The Site may link to third-party sites we do not control. We are not responsible for their content or practices.

General. These Terms, the Privacy Policy and any written confidentiality agreement with us are the entire agreement between you and us about the Site. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. If these Terms are translated, the English version controls.